Free Shipping and Returns
Any holiday gift you purchase now until December 21st, 2018 at 9:00am PST can be returned for a refund of the purchase price until January 31st, 2019. Restrictions may apply.
If you are not satisfied with your online purchase, you may return items free of charge within 30 days of original purchase.
To qualify for a merchandise refund, items must be returned in original, unused condition in original packaging.
Returns will be processed within 7-10 days of receiving. You will be notified via email once your refund has been approved in our system.
Note: We do not offer exchanges at this time.
To return a purchase, please follow the these instructions:
We will notify you as soon as your return is processed. If you have any questions, please contact customer service at firstname.lastname@example.org or call Customer Service at (888) 844-0703 Monday - Friday, 8am - 5pm PST.
For orders purchased through guest checkout, you will need to email our customers service team at email@example.com to obtain a free return shipping label, then follow steps 4 and 5 above. Please include your order number in your email.
GWP - The Gift is with a Purchased item. If you return the purchased item, the cost of the Gift will be deducted from the item returned unless both items are returned together.